​Last updated on 6th September 2025


Please read carefully. This is a privacy policy for the use of Steph's Woven Textiles website. 

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1. What type of 'personal information' do we collect?

Personal information, or personal data, is any information relating to an identifiable living person, whether directly or indirectly. This includes common identifiers like a name, address, or phone number. We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

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2. How do we collect this information?

We can use a variety of applications to take this information. 

You may provide this information via email, message, phone, through website forms or purchasing a product or service. Your personal information will be used for the specific reasons stated above only.

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3. Why do we collect such personal information?

We collect such personal information for the following purposes:

1. To provide ongoing customer assistance and support

2. To be able to contact our users and visitors if applicable 

3. To create statistical data

4. To comply with any applicable laws and regulations.

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4. How we share, store and process your information?

Steph's Woven Textiles is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.  

 

All direct payment gateways offered by Wix.com and used by Steph's Woven Textiles adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

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5. How do we communicate with you?

We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our User Agreement, applicable national laws, and any agreement we may have with you. If you have asked us not to contact you, this will be take seriously and literally.  For the above  purposes we may contact you via email, telephone, text messages, and postal mail.

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6. Use of cookies and other third parties

Cookies can be controlled in your browser, where you can refuse some or all cookies. 

Cookies are small text files that can be used by websites to make a user's experience more efficient.

The law states that we can store cookies on your device if they are strictly necessary for the operation of this site. For all other types of cookies we need your permission. This site uses different types of cookies. Some cookies are placed by third party services that appear on our pages. Usercentrics controls the cookies you confirm or deny on this website. Essential cookies are automatically placed on your computer or device as they are necessary for certain actions to take place on the website. Without these cookies being used, you may not be able to benefit from some of the services the website offers.

Non-Essential cookies are any cookies that do not fall within the definition of Essential. These include, but are not limited to, cookies used to analyse user behavior or display personalised ads.

The cookies are in guideline with GDPR.

Please see https://allaboutcookies.org/if you need further information on stored cookies. 

 

This website may include links to other third party websites. We are not responsible for the way the third party controls your information and date and therefore strongly advise you check their privacy policy before proceeding. 

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If you don’t want us to process your data anymore, please contact us at stephfrayling@gmail.com

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Privacy Policy Updates

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, through the date at the top of the page so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

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If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at stephfrayling@gmail.com